Crisis Text Line | Text HOME to 741741 Free, 24/7 Mental Health Support

Crisis Text Line Overview

• Core Service: Free, 24/7, confidential mental health support via text.
• How to Access: Text HOME to 741741 to connect with a live volunteer Crisis Counselor.
• Mission: Providing immediate support while using anonymized conversation data to drive mental health research and policy change.
• Key Statistics:
  • Over 11 million conversations supported in the U.S. since 2013.
  • Over 350 million messages handled by trained volunteer Crisis Counselors.
  • 1 in 5 conversations involve themes of loneliness or isolation.
• Public Health Context:
  • 1 in 3 U.S. adults reports feeling lonely; 1 in 4 lacks emotional support.
  • Loneliness is identified as a primary driver for national anxiety and depression rates.
• Specialized Resources: Dedicated mental health support programs available for the military community and their families.
• User Feedback: The vast majority of texters report a positive change in mood and find the service helpful.